Returns & Refunds Policy

We would like to give all our customers the assurance that our products are brand new and specially packaged for your order. Due to hygiene reasons, we will not be able to exchange or refund orders. Kindly review your order before making a purchase. Thank you for understanding.

If the item arrives damaged or if you have received the wrong item, please contact us immediately within 7 days of receipt with your proof of purchase at contactnaice@gmail.com for any next steps.

NAICE reserves the right to refuse returns/refunds of any merchandise at our sole discretion.

All orders will be shipped out within 2 working days, we are not liable for any delays due to delivery provider or holidays.

Contact Us

If you have any further questions or require assistance from our team, please contact us at contactnaice@gmail.com